The Aromatic Heat Pillow can only be heated in a microwave. Place it in the microwave for the recommended time to achieve the desired warmth.

No, it's important not to wet the Aromatic Heat Pillow. If it accidentally gets wet, it should be dried as soon as possible by microwaving it on a low setting.

The Aromatic Heat Pillow cannot be washed. However, spot cleaning is possible using a damp cloth and mild detergent. Ensure it is completely dry before use.

All these products are made of natural ingredients, providing a soothing and gentle experience.

Typically, delivery occurs within 3 days of placing the order. However, the maximum delivery time is 7 to 9 business days, depending on the destination and any unforeseen circumstances.

We accept returns or refunds for faulty products or incorrect orders within 7 days of delivery. Please ensure to contact our customer service team within this timeframe to initiate the return process and receive assistance with your concern.

The duration of warmth depends on factors such as the initial heating time and ambient temperature. Generally, it provides comforting warmth for a significant period, ideal for relaxation and relief.